5 IT Support Mistakes Norwich Businesses Must Avoid

Reliable IT support can make or break your Norwich business. Yet many companies fall into avoidable traps. Here are the top five mistakes—and how to sidestep them.

Step 1: Ignoring Local Norwich Expertise

Some Norfolk firms outsource to national IT chains unfamiliar with the area’s broadband issues and business landscape. Mayday’s Norwich-based IT support understands local challenges, ensuring tailored solutions.

Step 2: Neglecting Cybersecurity

Cyber-attacks target SMEs. Without firewalls, antivirus software, or security updates, Norwich companies are vulnerable. Mayday provides robust cybersecurity essentials built for Norfolk businesses.

Step 3: Failing to Back Up Data

Data loss can cripple your business. Local backup services, like those provided by Mayday, offer peace of mind—essential for compliance with GDPR in Norwich.

Step 4: Skipping Proactive Maintenance

Waiting for problems is costly. Our proactive monitoring catches IT issues before they disrupt your Norfolk operations.

Step 5: Underestimating Staff Training

Even the best systems fail if staff make errors. Mayday offers employee IT training for Norwich teams, reducing costly mistakes.